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  Posted August 25th, 2012 by Zdenko  in Edmonton | No comments yet.

Technology update

By: Zdenko Kahlina

Conference & Technology Exchange Expo
Just like every year, I was once again attending the Information Technology (IT) conference called ‘SHARE’, which was held in Anaheim (CA) this summer.

SHARE organization is an independent, volunteer run association providing enterprise technology professionals with continuous education and training. Anaheim was a perfect place for a conference like this… the only place on earth where after a long day sessions, you can relax in the evening watching fireworks right in front of you… for free!!

Conference Review:
It was evident from the very first day that the Share conference and the organization in whole is downsizing. I was attending this conference several years ago in Baltimore, and there were more than 1,500 participants. This time in Anaheim I estimated there was only about 500-600 attendees. Not enough…

The focus of this conference was BIG DATA and CLOUD computing. Big data is a loosely-defined term used to describe data sets so large and complex that they become awkward to work with using on-hand database management tools. As a metaphor for the Internet, “the cloud” is a familiar cliché, but when combined with “computing,” the meaning gets bigger and fuzzier. Some analysts and vendors define cloud computing narrowly as an updated version of utility computing: basically virtual servers available over the Internet. Others go very broad, arguing anything you consume outside the firewall is “in the cloud,” including conventional outsourcing.

The Mainframe continues to deliver scale and performance required by Cloud Computing and Big Data. As IT organizations continue to deal with information deluge and budget dilemmas, new ways of managing the data center have to be adopted.

On the storage front the big discussion was about mainframe dynamic disk tiering as tape will slowly be replaced as Disaster Recovery media. There is still a big future for the mainframe computers, because in the future it’s going to be all about growth of transactional data that only mainframe computers can handle. In the past computing was about application development and in the future it’s going to be ‘how do we manage zettabytes of data.

Share registration desk in Marriott hotel, Anaheim

Some sessions were well attended

General session keynote was presented by motivational speaker Jason Dorsey. Crossing the Generational Divide – Leveraging the Power of Generations for your strategic advantage.

The Changing Face of Mainframe Computing
Best-selling author Jason Dorsey kicked off last week’s SHARE in Anaheim conference by telling attendees, “For the first time ever, there are four generations in the workforce.” And participants in the conference run by SHARE – an independent, volunteer-run association providing IBM customers with user-focused education, professional networking and a forum to influence the information technology industry – from each of those generations filled the room for Dorsey’s keynote speech: “Crossing the Generational Divide: Leveraging the Power of Generations™ for Your Strategic Advantage.”
When Dorsey polled the crowd from the stage, about half the people in the audience raised their hands as Baby Boomers, the group his organization, the Center for Generational Kinetics (, defines as people born between 1946 and 1964.  But GenX – people born between 1965 and 1976 — and GenY – people born between 1977 and 1995 – had strong showings, too, with each group representing about a quarter of the attendees in the room.  Even Traditionalists – the generation born before 1946 – made their presence known with about a dozen hands in the air.

The impromptu survey demonstrated the changing face of mainframe computing and highlighted the fact that SHARE participants cope with cross-generational challenges in the workplace day in and day out.  As the generation that grew up with mainframe computing, Boomers are the largest cohort working with the technology.  As this multitude of Boomers ages, GenX is anxious to take the reins of the mainframe, just as the ranks of GenY are beginning to swell.  For many in GenY, their new mainframe jobs are their first jobs, even while more and more Traditionalists remain in the game, whether for economic reasons or love of career.

While the generational evolution of mainframe technology from Traditionalists to Boomers to GenX to GenY clearly is building momentum, no one claims the progress is all smooth sailing.  Dorsey said the pains of generational transition make sense, as each group can hold different mindsets based on regional traditions and the influence of parenting styles applied to them.

Each generation tends to hold differing views of measuring success, Dorsey explained.  Because many Traditionalists remember the austerity of the Great Depression and/or the trauma of World War II, they tend to be comfortable with “delayed gratification,” he said.  Boomers “define work ethic” with metrics and believe “there are no shortcuts,” according to Dorsey, while GenXers are “natural skeptics” who believe “actions speak louder than words.”  GenY workers, he said, usually are “outcome-driven” and crave reinforcement for “ongoing progress.”

So, the same situation – infrequent communication from one’s boss – may draw vastly different reactions from the different generations.

Traditionalists (who often times may be the boss) could see a lack of discussion as just “getting on with business,” Dorsey said.  “But if your boss is not talking to you and you’re a Boomer, you’re probably thinking you’re doing a good job,” he said, because Boomers prize independence and initiative.  On the other hand, GenX’s desire for constructive criticism and GenY’s fondness for continual positive feedback and verbal support could lead workers in those generations to conclude a quiet supervisor is a disapproving boss.

Dorsey’s comments about the differing profiles of each generation suggested to me (a professional communications strategist) some techniques that could enhance collaboration across generations:

  • Traditionalists supervising Boomers and vice versa should consider favoring face-to-face meetings for important and/or complex topics, as the style and experience of each generation may be more amenable to the format.
  • Boomers supervising GenXers and vice versa should consider investing time in detailed reporting and graphics to support their communications, as many Boomers show a preference for metrics and many GenXers demonstrate a penchant for a strong analytical case.

In closing his keynote address, Dorsey focused on helping SHARE in Anaheim participants cope with one of the trickiest cross-generational challenges in today’s workplace for Traditionalist, Boomer or GenXer: Welcoming GenY to the fold.  He offered 3 strategies for attracting, training and leading GenY talent:

1. Create a social brand.
Use social networks such as Facebook, Twitter and YouTube to find and engage GenY talent – before and after hiring.  Dorsey demonstrated the speed and ease of social channels by asking the crowd to pull out their smartphones and “like” his Facebook page in less than 30 seconds.

2. Make the 1st day of work “unforgettable.
Instead of ordering business cards after a GenY employee arrives at the office, have a box available the first day, Dorsey suggested.  For orientation, assign another GenY employee of the same gender to give a tour.  “GenY workers will ask more questions that way,” he said.

3. Provide specific examples of performance.       
“GenY lacks real-world experience,” Dorsey said. So, bring skills-transfer to life with pictures and video.  Not only is a generation awash in texting and tweeting comfortable with digital media, audio and video scale rapidly from one to many.  “Record it once and share!” Dorsey quipped.

As an example of his point about specific examples, Dorsey offered the definition of the “Business Casual” dress code.  Traditionalists may view Business Casual as wearing dress slacks with a dress shirt but leaving the jacket and tie in the closet.  Boomers and GenXers may share similar ideas about acceptable business dress – i.e., khakis and a polo shirt – because the evolution to Business Casual occurred largely during their careers. But GenY?  Jeans, t-shirts and even flip-flops all fall into the realm of possibilities.

Dorsey’s advice for resolving the differing perspectives: “Take out your smartphone, snap a picture of someone in acceptable business casual dress” and text, post, email, etc., to staff as a way to “record it once and share.”

Dorsey said workers of any generation have something in common their first day on the job: “We all have something to learn.”

This was election year for Share organization

Hotel Marriott Anaheim
Anaheim is a beautiful place, but the hotel Marriott, where the conference was held and we were all staying, was not up to the required level. For example I was mostly hungry during the day, as there was only one small restaurant open during the day (Café Del Sol). To go somewhere else I needed a car as everything was far away from the hotel. The conference itself doesn’t provide anything more than water and coffee (in the morning only!) for their attendees. So, for a lunch hour I didn’t fill like driving and looking for a restaurant and was mostly depending on a room food, or snacks from the near by Starbacks coffee shop. The other option was to cross the street into nearby Hilton hotel as there was a small food court.

Hotel Marriott Anaheim

Cafe Del Sol in Marriott hotel
This full service Anaheim restaurant offers fresh California cuisine and other family friendly dishes in a casual atmosphere. It is open for lunches and while we were there they served good buffet lunch for $15.

JW’s Steakhouse (within hotel)
This is an upscale restaurant, where you can enjoy nice and intimate evening. This is the place where IBM representative for western Canada Jim Elliott, invited several of his Canadian customers for dinner on Tuesday evening. At JW’s, we had a quiet unique steakhouse type dinner, where they were offering prime meats and world-class wines. Upscale restaurant with adequate prices.

Mexican ‘Mi Casa’
Since I wanted to stay in the area, I searched for nearby restaurants on internet. That’s how I discovered small, but good restaurant in the area that was serving very simple Mexican food. The restaurant name was ‘Mi Casa’.

The ‘Mi Casa’ was easy to find, in a small strip mall two blocks away from our hotel. Small place with 7 booths and several top tables. The margaritas were good. Guacamole had a great taste. Waitress was courteous and friendly… she came back to check on us multiple times. I had the chicken quesadillas, served with lettuce, guac, and sour cream. They were only $5.99. Not sure what my wife ordered but she inhaled it and said it was really good. The menu has a smaller variety, enchiladas, tacos, carne asada, etc… but they also had multiple combos and family meals. Our total bill was only $28 for two entrees, one margarita, 1 basket of chips (they were really good/we were really hungry), and a side of guacamole. Atmosphere was really festive, very clean. There was a take out counter separate from the restaurant. Overall, clean and nice restaurant with good food!

The SHARE sessions:
As a result of the Share conference downsizing, many scheduled sessions were cancelled, or had a pour attendance. I felt that some sessions were very basic and others were into too many details from the application development side. Some sessions were names the way, that nobody knows what they were all about. I also discovered that at certain times I didn’t have any interesting sessions scheduled, but at some other (prime) times, there were multiple interesting sessions scheduled. My impression is that most of the sessions were not created to teach us as ‘how to’ sessions, rather to show us at what point in their development phase they are. Every vendor (Hitachi, EMC, IBM) have different disk tiering technologies and were presenting them at the conference. I was definitely expecting more z/OS V1.13 sessions with tips about the upgrade from the older versions, but that was not the case. Many (online) handouts were not available at the time of the sessions.

Lap Top charging stations

At this year’s conference halls were not crowded…

Hotel Marriott entrance area was luxurious

Conference & Technology Exchange Expo
Just like every year, during the Share conference Information Technology Expo was organized. EMC and Hitachi were very dominant vendor presenters and IBM was trying to follow. To me, the Expo was a big disappointment. They should start offering more ‘hands on’ labs and exercises, and cut on promotional staff like pens, pins, and many other small useless items. To me it was all about scanning my badge and collecting personal information to be able to contact me after the conference and attempt to sell their products.

IBM was well presented at Technology Exchange Expo

Trident boot at the Expo

Hitachi team at the Expo

Welcome reception at the Expo was sponsored by IBM

Many different Mainframe tools were advertised

During the conference we also lived through couple of earthquakes that were shaking the earth under Anaheim. Both were not overly strong, but enough that we all noticed shaking of the building during the sessions.

Zdenko in front of hotel Marriott in Anaheim

Here is a list of some SHARE sessions:
12060: General Session – Crossing the Generations Divide: Leveraging the Power of the Generations for Your Strategic Advantag)
Speaker: Jason Dorsey(The Center for Generational Kinetics)
For the first time in world history, four different generations are working side by side—and a fifth generation is on the way! Each generation brings a different perspective, strengths, and priorities to the workplace. These differences can be a frustrating challenge (you leave a voicemail and they reply with a text!) or a strategic opportunity depending entirely how you respond. In Crossing the Generational Divide, Jason Dorsey reveals each generation’s workplace mindset. He then shares surprising statistics, stories, and frontline-tested strategies that quickly drive results across generations. You will leave motivated with ready-to-use actions that you can apply immediately.

12061: Cloud and Big Data Driving IT Transformation
Speaker: Brian Gallagher(EMC)
As the foundation of computational performance, availability and security, the Mainframe continues to deliver scale and performance required by Cloud Computing and Big Data. As IT organizations continue to deal with information deluge and budget dilemmas, new ways of managing the data center have to be adopted. Virtualization across the data center has transformed the way IT organizations deliver IT services more dynamically and at the lowest costs. The next level of Transformations challenges enterprises to go beyond virtualization. The first Transformation requires IT organizations to federate resources, dissolve distances between data centers and accelerate hybrid cloud models. This wave of IT Transformation will enable IT organizations to leverage resources in both the private and enterprise-class public clouds. The second Transformation requires enterprises to intelligently correlate and analyze Big Data to gain deeper insights into their customers and their business. Big Data is here and it is driving day to day decisions, it is more important than ever to intelligently use all data and guarantee that it is available at all times. In this session, Brian Gallagher, President, Enterprise Storage Division at EMC will focus on how these macro trends transform IT, how enterprises and IT professionals need to address new challenges, and how the Mainframe plays a critical role in driving IT Transformation.

11474: MVS Program Opening and Keynote
Speakers: Sam Knutson(GEICO) , Skip Robinson(Southern California Edison) , Reg Harbeck(Mainframe Analytics Ltd.) andJerry Ng(IBM Corporation)
MVS Program will launch its activities for the week with a brief introduction to the Program and an invited speaker will present a topic of interest for Systems z attendees. Jerry Ng from IBM will review some current z/OS service Hot Topics.

11927: Get Ready for Big Data with IBM System z
Speaker: Mark Simmonds, Senior, Product, Marketing, Manager(IBM Corporation)
With volumes of data growing exponentially Big Data has risen to the top of the CIO’s agenda and heading your way soon! But where and how do you start? While 80% of data might be unstructured most enterprises’ core business data resides in multi-terabyte databases and hence System z has become pivotal to the success of Big Data. Its ability to scale to meet unexpected workloads, protect and govern data like no other platform, record breaking database performance, productive tools, predictive analytics and accelerators make it the logical place to start your successful Big Data projects.

Attend this session and learn where Big Data is heading for the enterprise, entry points for where to begin as well as real life examples of organizations using System z and the Information management portfolio for Big Data benefits.

11673: Implementing a Mainframe Platform From the Ground Up
Speaker: Meral Temel(Garanti Technology)
It is important for a new mainframer to understand not only some parts of this amazing mainframe platform but also to understand how things started and implemented and actually put into production. If you have not done an implementation yet from scratch,it takes more time to understand relations and how things are working…This process from begining of a CEC HW receiving,DS8X boxes,IBM Tape System Solution (TS3500,TS7700) receving ,powering them on,doing necesary HW and SW definitions will be explained in a way for a new mainframer can understand process and relationship of HW and SW.The speaker will share her experiences including hints and tips that can be usefull for new mainframers to make their work much effectively and with a better view and understanding by explaining her experience of these three types of installation from begining to making them available to production.

11718: What’s New (and Not So New) in z/OS)
Speaker: John Eells(IBM Corporation)
In this session, the speaker will provide an overview of useful enhancements delivered over the past few releases that might have escaped your notice, and of z/OS V1.13 facilities and features in z/OS that affect system programmers and developers. He will discuss highlights of scalability and performance, availability, management, security, application development, and usability functions. Updated for Anaheim. zNextGen members are welcome!

12015: DFSMS Latest and Greatest
Speaker: Barbara W. McDonald(IBM Corporation)
Come learn about the current product offerings and forthcoming delivery of new function within the DFSMS storage product family: DFSMSdfp, DFSORT, DFSMSdss, DFSMShsm and DFSMSrmm. This session is intended to highlight current direction within the software portfolio with focus on new features and functions in the last two z/OS releases.

12088: HMC (Hardware Management Console) Security Basics & Best Practices
Speaker: Brian Valentine(IBM Corporation)
The HMC (Hardware Management Console) is a key element in controlling your System z. This presentation will cover its security basics which are important for each customer. This will include userid/password controls (local and via LDAP Server), user role task/object controls, network security, digitally signed firmware delivery, default settings tailored to security, APIs, Remote Secure Facility, and audit capabilities. The HMC’s role with Common Criteria (EAL5) and BCPii will also be discussed. The objective is for customers to understand HMC security best practices and to demonstrate the HMC is a secure appliance for managing Sys.

11676: Top Ten Critical Assesment Findings in z/OS Environment
Speaker: Phil L. Emrich(Vanguard Integrity Professionals)
Discuss the Top Ten Critical Assesment Findings in zOS Environments. Discussing data that Vanguard has found errors in over 150 enviorments in the last 5 years.

11792: What’s New with System z Monitoring with OMEGAMON
Speaker: Mike E. Goodman(IBM Corporation)
Is System z problem determination a challenge? Have you been asked to achieve your SLAs with fewer people? Come see what’s new in System z monitoring and how to find and solve IT problems faster. IBM continues to enhance your visibility and problem management across z/OS and subsystems with the capability to monitor and manage across multiple Sysplexes. The new OMEGAMON V5.1 family of products brings a new level of capability to the 3270. In this session, we’ll demo the IBM Enhanced 3270 User Interface. You’ll see how much easier it can make it for you to see problems and fix them before they turn into outages.

12022: Tiered DISK Storage Panel with EMC/HITACHI/IBM
Speakers: Brett A. Quinn(EMC Corporation) , William Smith(Hitachi Data Systems) and Clod Barrera(IBM Corporation)
Automated array based storage tiering is the most significant innovation in DASD since the introduction of remote replication. Come to this MVSS vendor panel and listen to IBM, EMC, and HDS discuss disk tiering solutions and their benefits to users by automating performance and space management within modern DASD arrays.

12023: IBM Disk Tiering Technology Review
Speaker: Clod Barrera(IBM Corporation)
The IBM System Storage® DS8000® offers an advanced storage solution that builds on a longstanding foundation of smart storage architecture and design. A recent enhancement of the DS8000 series includes smarter tiering to optimize storage performance and system resources across multiple tiers or within a single tier. This session will provide an in depth discussion of the IBM System Storage® Easy Tier® feature in a z/OS environment. Learn more about how Easy Tier monitors data throughput and automates placement of data across the appropriate drive tiers to optimize current workload requirements. Also learn how you can use the IBM DS8000 Storage Tier Advisor, an easy-to-use tool that can help determine which volumes are likely candidates for Easy Tier optimization by analyzing the performance of their current application workloads.

12023: IBM Disk Tiering Technology Review
Speaker: Clod Barrera(IBM Corporation)
The IBM System Storage® DS8000® offers an advanced storage solution that builds on a longstanding foundation of smart storage architecture and design. A recent enhancement of the DS8000 series includes smarter tiering to optimize storage performance and system resources across multiple tiers or within a single tier. This session will provide an in depth discussion of the IBM System Storage® Easy Tier® feature in a z/OS environment. Learn more about how Easy Tier monitors data throughput and automates placement of data across the appropriate drive tiers to optimize current workload requirements. Also learn how you can use the IBM DS8000 Storage Tier Advisor, an easy-to-use tool that can help determine which volumes are likely candidates for Easy Tier optimization by analyzing the performance of their current application workloads.

12101: Fully Automated Storage Tiering for Mainframe
Speaker: Flavio Fomin(EMC2 Corporation)
In this session we will discuss the benefits of EMC FAST for mainframe including implementation characteristics, operational considerations, and planning and best practices.

11900: Understanding The Impact Of The Network On z/OS Performance
Speaker: Ed Woods(IBM Corporation)
Understanding network performance and the impact it has on overall z/OS performance is an important part of formulating an integrated performance and availability management strategy. This session will discuss various examples of z/OS workload processing, and examine the impact of the network on overall performance. Example scenarios for CICS, IMS, DB2 and WebSphere will be discussed in detail.

Suggestions on how to analyze, assess, and determine the impact of the network on overall z/OS performance will be covered. Technical examples of performance analysis scenarios using various IBM OMEGAMON and ITCAM monitoring solutions will be shown. How to create a more integrated, end to end monitoring strategy that includes relevant network information will be discussed.

This session is for all who want to gain a better understanding of the impact of the network on z/OS performance. Objectives include:

Understanding the impact of the network on z/OS performance.
How to analyze typical z/OS workloads and network performance.
Analyzing performance using available tools (such as OMEGAMON).
Recommended approaches and management strategies.

11519: Storage Tiering – A New Frontier for Mainframe Storage
Speaker: Michael R. Rogers(Hitachi Data Systems)
Mainframe data management/tiering involves heavy use of DFHSM and associated MSU licensing on the mainframe. Envision a future where this workload is offloaded to the storage control unit, which would significantly reduced MSU consumption on the mainframe associated with DFHSM migration activities. Imagine the ability to pre-stage weekly or monthly jobs to a higher tier storage for processing and then subsequently migrate the associated data sets back to a lower tier.

12040: What’s New With the DS8800?
Speaker: Bob Kern(IBM Corporation))
What’s new functions have been introduced for the DS8800 that when implemented improve performance and simplify management of the storage environment including Easy Tier. The latest enhancements will be discussed as well as what benefits they provide.

11699: zHPF Demystified, Update and User Experience
Speakers: Sam Knutson(GEICO) and Dale F. Riedy(IBM Corporation)
The System z High Performance Ficon feature is now standard on Ficon Express-2 -4 and -8 Channels. What is this feature? How does it improve channel performance?
This session will describe how the Channel and Control Unit negotiate support for zHPF, the difference between Ficon and zHPF in how commands and data are transported to get significantly higher performance, and the RAS enhancements that zHPF provides.
In addition, two customers will provide their user experiences implementing zHPF in their environments.

11899: Top 10 Tips for z/OS Network Performance Monitoring with OMEGAMON
Speaker: Dean Butler(IBM Corporation)
This session will provide recommendations on how you can monitor your z/OS Communication Servers to help isolate network and application performance problems. With thousands of available z/OS Network performance metrics, it can be a daunting task to even know where to start. This session will provide advice gathered from customer experiences with OMEGAMON XE for Mainframe Networks.

• You will see how correlation between key metrics can more quickly isolate performance problems.
• Identify how poorly designed end to end applications could be the cause to high z/OS overhead.
• Create a simple view to help identify why TCP/IP connections are randomly being rejected
The performance of z/OS Communication Server resources to be discussed will include:

• OSA-Express
• Enterprise Extender/HPR
• TN3270
• and Application Listeners
just to name a few.

11813: Mainframe Optimization: Making System z the Center of Enterprise Computing
Speaker: Mark Neft(Accenture Application Renewal)
How to exploit the best aspects of z/OS and Enterprise Virtualization to create a cost effective and highly reliable application Eco System. The presentation will use real examples of combining using z/OS and Linux on System z to create a cost effective and highly reliable enterprise solution. This will include leveraging DB2 with zIIP engines, and Java, COBOL and Oracle RAC all running on the Linux on System z to create a simplified and scalable solution. I will also highlight some of the cost savings models illustrating how this solution reduced Oracle software costs by over 80% and mainframe costs by 30% or more.

12009: DFSMS Basics: Storage Reporting Using the Report Generator
Speaker: Vickie Dault(IBM Corporation)
DFSMS has been around since the early 1990s and has been implemented by a large number of z/OS customers. However, many sites have not revisited the SMS constructs and routines since they were first implemented. The speaker will review features in DFSMS which you may have missed and suggest updated data set allocation practices. In addition, he will describe how these simple changes can optimize your use of DFSMShsm.

11723: z/OSMF 1.13 Implementation and Configuration
Speaker: Greg Daynes(IBM Corporation)
The IBM z/OS Management Facility (z/OSMF) provides a web-based graphical interface for system programmers on z/OS. Configuring a web serving environment doesn’t have to be complex. Come see how z/OSMF uses scripts and response/override files set up the required environment. The speaker will also explain how to set up the required z/OS functions to exploit each of the z/OSMF V1.13 tasks.

This session will be useful to systems programmers and their managers who will be using (or are considering using) the z/OS Management Facility. Information from early user experience, including hints and tips, will also be included in this session.

11694: Migrating to z/OS 1.13: Part 1 of 2
Speaker: Marna Walle(IBM Corporation)
This is part one of a two-part session that will be of interest to system programmers and their managers who are migrating to z/OS 1.13 from either z/OS 1.11 or z/OS 1.12. It is strongly recommended that you attend both sessions for a complete migration picture.

In part one, the speaker will focus on preparing for your z/OS 1.13 migration. She will discuss the changed content of z/OS 1.13. She will cover ordering and delivery options, and will explain the coexistence, migration, fall back, and service policies. Driving and target system requirements for both software and hardware will be highlighted along with some migrations actions you can perform now on your current z/OS release.

11695: Migrating to z/OS 1.13: Part 2 of 2
Speaker: Marna Walle(IBM Corporation)
This is part two of a two-part session that will be of interest to system programmers and their managers who are migrating to z/OS 1.13 from either z/OS 1.11 or z/OS 1.12. It is strongly recommended that you attend both sessions for a complete migration picture. The general availability date for z/OS V1 R13 was September 2011.

11887: Learn How To Implement Cloud on System z
Speaker: Michael Baskey(IBM Corporation)
Many customers are seeing value today by deploying private clouds on distributed platforms. System z has many of the Qualities of Service that these private or hybrid clouds will require as they “grow up” and become mission critical. This session will describe the set of IBM offerings around a “Smart Cloud” approach, and highlight capabilities needed to support Cloud on z. Find out about the variety of configurations and workloads that System z customers are deploying for cloud implementations, and the types of customer requirements needed for future solutions that exploit System z (e.g. Disaster recovery, workload management, security, capacity analytics, etc.). Learn how to find clear value with cloud on z.

11567: ISPF Editor – Beyond The Basics Hands-on Lab – Part 1 of 2
Speakers: Peter Van Dyke(IBM Corporation) and Liam Doherty(IBM Corporation)
This is part one of a two-part Hands-on Lab. As ISPF users, a large proportion of our work involves using the ISPF editor. While we are probably comfortable using the basic features of the editor, many of us are not taking advantage of other editor features. In this Hands-on Lab, you will learn how you can improve your productivity by customizing your edit environment and taking advantage of some of the advanced features of the editor. You will learn, through hands-on exercises, how to customize edit profiles and edit settings, how to recover edit session data after a system failure, and how to add power to your edit session with advanced edit commands.

11568: ISPF Editor – Beyond The Basics Hands-on Lab – Part 2 of 2
Speakers: Peter Van Dyke(IBM Corporation) and Liam Doherty(IBM Corporation)
This is part two of a two-part Hands-on Lab. Having completed the exercises in part one of the Hands-on Lab, you are now a wizard at using some of the advanced commands of the ISPF editor. In this part of the Hands-on Lab you will learn how to use and create your own edit models, and how to write your own edit macros. Finally, you will learn a few trips and tricks that will help speed up your editing.

11708: ISPF Panels Advanced
Speaker: Peter Van Dyke(IBM Corporation)
ISPF panels are an important interface between the ISPF application developer and the end user. It is therefore important to understand the different techniques available when designing and coding ISPF panels. During this session the speaker will introduce the basic sections used to natively code an ISPF panel. He will also cover a number of advanced techniques, including dynamic areas, scrollable areas, panel exits, and scrollable fields.

11759: Diagnosing Sysplex Problems
Speaker: Mark A. Brooks(IBM Corporation)
The bane of all clustered computing systems is sympathy sickness, and sysplex is no exception. Failure to deal with an unresponsive component or an unresponsive system in a timely manner can lead to mysterious slow downs in the sysplex, even outright catastrophe. But finding the culprit and the root cause of these “sick but not dead” situations can be difficult, especially when you are under pressure to restore the sysplex to normal operation (now!). Over the years, the sysplex components have made enhancements to address this issue.

In this session, we consider the various ways in which sympathy sickness can be induced in the sysplex. With that context, we then examine the various messages, commands, and reports that we in IBM Support use to get insights into what is going on in the sysplex (or not going on as the case may be). This session will make you aware of the information that is available for diagnosing sympathy sickness problems and describe how to make correct inferences from that information. In cases where you still can’t figure out the problem from the data at hand, you will be more prepared for your engagement with the IBM support team.

11700: A z/OS Systems Programmer Productivity Toolbag
Speaker: Bette Brody(IBM Corporation)
Do you have too much to do and not enough time to do it? This speaker describes tools for systems programmers and z/OS product enhancements to improve your productivity! Topics will include tools such as the Library Center, Interactive Planning and Installation, Parallel Sysplex, z/OS Health Checker, z/OS Migration Checker, Enhanced PSP Tool, ShopzSeries, Logrec Viewer, and XISOLATE. In addition, the speaker will highlight Announcement letters, SMP/E updates, soft copy updates, migration aids, technical documentation that includes white papers and Redbooks, web deliverables, pointers to useful information, software maintenance strategy, other tools, and much more. There is always too much for the speaker to cover, and not enough time to do it. You should plan to read the rest of the presentation material later.

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