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By: Zdenko Kahlina
The Princess Mayev hotel in Huatulco: Cheap and Easy Getaway
We booked our stay at the Princess Mayev hotel in Chahue area, Huatulco (Bahia de Santa Cruz). This area is very close to the small town of Santa Cruz and La Crucecita. It is also very close to the Chahue beach, Marina Chahue and Santa Cruz beach. Nearby, but not on a walking distance, are La Entrega and Margue beaches.
The Princess Mayev hotel was our home for three weeks in February 2015. The hotel is located on a hill above Chahue beach and as such, had great views on either side of our room. On one side we could watch the sun rise over the beach at Chahue and on the other side we could see more of the town core as it got ready for the nightlife. Our room (#306) on the second floor was well appointed, clean and very spacious with two queen size beds and its own balcony overlooking the pool. The infinity swimming pool is absolutely gorgeous and we spent many hours enjoying it. It’s short walk to the harbor, breakwater, and Chahue beach.
There were not too many Americans and Canadians vacationing at this hotel. Most of the guests were Mexican families (from Mexico City), many of whom visit Huatulco year after year. During our stay we met Canadians Debbie and Garry from Hamilton and Gail and Ron from Victoria. We also met Americans, sweet older couple Cicita and Larry from Philadelphia and some others. They were all very friendly people with whom we spent many enjoyable hours around the pool. I found quests at this hotel to be very open and it was easy to start any kind of communications with everyone. That’s the reason why after only few days at the hotel it felt like we were all one big family. We all knew each other by name and where they came from.
Staff at Princess Mayev
The staff is seriously hospitable and helpful and they did everything possible to make our stay very enjoyable. Since Vera and I are very close to retirement age, over the last few years we traveled to many places all over the Mexico, but nowhere did we have the same treatment as at ‘Princess Mayev’ hotel. We really felt like being part of ‘Pricess Mayev family’ while there.
General Manager Ricardo Yañez Villaseñor and his staff at this property are exceptional, and the setting of the hotel and its grounds are exquisite. From check in, the ‘bell boy’ Pedro, who always has a smile for everyone, ran down the driveway to take our bags including our two bikes! The rest of the front desk staff Aidee and Paz, were very friendly and helpful. The restaurant staff Lily, Eric, Carmen and the girls in the kitchen (sorry, I never caught their names), were always ready to help with our special meal requests and they were pleasant to deal with. They were giving us lessons in Spanish and we had very pleasant time during our meals.
We have had booked through an online service and manager Ricardo greeted us at the front desk when we arrived. He showed us two different rooms and within 5 minutes we were in our room, with an explanation of how everything worked. The staff is clearly proud of their hotel. They take time to show each potential guest several rooms at differing prices, bilingually. Top notch first impression of the place, and that is really important in the industry. Some hotels get it and some don’t. This one does.
We had a couple of ‘special’ requests, as we asked for fridge and a crib in our room. Ricardo responded immediately and delivered both without any extra charges. I have no words to express how good job they all do. Every request we had, they did with the smile and top notch professional attitude.
An pleasant open air restaurant and bar were added. In this restaurant – ‘Xima Lounge’, we had our breakfasts and several lunches, for very affordable prices. However, in the evenings we found that our preference was to walk a short (15 minutes) distance to La Crucecita for dinner. This restaurant serves traditional Mexican food, plus seafood, pasta and steaks. There is also a bar with a terrace where you can enjoy a drink in the sun. At the time we were there they were doing some improvements to the restaurant’s kitchen.
One afternoon as a group of guests was chit-chatting in the pool, Ricardo walked by and asked everyone what they would like to drink. It was a round of drinks from hotel for the hotel quests, delivered at the pool! It was amazing! Where else would you get this treatment!? He would never walk by without asking if everything is O.K. It appears like he is onsite 24 hours a day and always available to help if you need anything.
I am sure, one day sooner or later we’ll be back again to enjoy their great pool and morning sun rising from the ocean! Bottom line: We received outstanding service and great value by staying in this hotel! I would highly recommend this hotel to anyone visiting beautiful Huatulco!
This hotel has only 28 rooms with a beautiful view from the hill on a close by Chahue beach. The rooms at the Princess Mayev feature a seating area with cable TV and free Wi-Fi. Each one comes with a safety-deposit box, a ceiling fan and air conditioning and nice private balcony overlooking the pool. Recently they renovated the place and had expansion done. More rooms were added on the city side of the property.
In addition to a restaurant, Princess Mayev Hotel features an outdoor infinity pool. Other amenities include a bar/lounge and complimentary wireless Internet access. The pool is a delight; clean, and even when there are lots of rooms occupied, there is no feeling of crowding near the pool. This infinity pool is large for the size of the hotel and is well maintained. Because the pool is right in front of all the rooms, during many evenings you should expect some noise to come from the pool, mostly from children. For some reason, most Mexican children like to swim and play in the pool at night. But the pool lights go off at 10 pm and this signals the end of play time in the pool. The manager Ricardo does everything he can to make your stay a pleasant one. Again I can’t say enough about the central location of this hotel. Proximity to Santa Cruz, LaCrucecita, Chahue Bay is perfect. We will most certainly return to this hotel, and will advise anyone that asks to stay here.
Rooms at this hotel are huge, and view of Chahue Bay is incredible. Our room (#306) was by no means fancy or luxurious, but every morning we both watched sun rising from the ocean at exactly the same time (6:50). If you’re a nature lover, there’s bird watching from the balcony, since the hillside across the street is forested and undeveloped.
I browsed the internet sitting by the small round table on our balcony overlooking the Chahue bay and mountains. Plasma televisions come with Sky cable channels, but we never watched TV, instead we listened to the music from music channels, while in the room. All guestrooms also feature complimentary wireless Internet access, air conditioning, and complimentary bottled water.
The wi-fi was nice to have since we brought several devices which we used quite regularly and had no issues with the internet speed. The small refrigerator is very nice to have in the room as well. They now have satelite TV with way too many channels!! We didn’t watch TV much when in Huatulco, but it is a nice feature for some people I am sure.
The service was great and the room nice and clean. Christina the room keeper does an amazing job cleaning the rooms. I asked her for some bike cleaning stuff and she gave me everything I needed in a minute! On Valentine’s day, she made a special gift – big heart, made of towels, for the two of us. Actually it is their custom to create different towel creations every day, to show her appreciation of our tipping policy.
First thing the morning after our arrival, we checked out the Chahue beach which was a short distance (down the hill) from the hotel. We were attracted to an area near a rocky headland where a family from Mexico City was busy throwing scraps of food to a school of fish. Farther up the beach near the estuary of a river, ungainly looking but efficient flying pelicans were diving for breakfast while ‘zopilotes’ (turkey vultures) where circling overhead.
We went to the public section of the Chahue beach and felt comfortable swimming there and playing with the waves. More of an issue for us was luck of umbrellas and beachfront loungers. We used hotel pool towels and stretch them down on the sand. There is a guard and a policeman (!) controlling this beach.
At the time we were there, Princess Mayev hotel didn’t have access to any beach club. They don’t mention this on their web site, but that bay is very dangerous, and is marked with red flags at all times, due to the strong undercurrent and sometimes very big waves. Several people have died in that bay according to some people we encountered in the small town of Santa Cruz.
At Chahue beach there are number of beach clubs, popular with tourists staying at private villas or at hotels in town. Each of the beach clubs offers slightly different amenities, restaurants and/or beachfront property. Unfortunately Princess Mayev hotel guests didn’t have free access to any of these beach clubs.
The Club de Playa Chahue beach club, like Castillo Beach Club, is located on west side of the beach. The two beach clubs are located side by side. Unlike Castillo, there is no entrance fee to Club de Playa Chahue, however, you must purchase food and drinks to use the facility. Both are easily accessible by taxi and are walkable for anyone staying in Sector O, Punta Santa Cruz, and of course Chahue itself.
This beach club has less to offer than the neighboring Castillo, with only pools and no child-friendly outdoor activity space apart from the beach. They are a smaller location and hence have less beachfront loungers available to use. However, seeing as they share the same beach the both provide the same water conditions.
Club de Playa Chahue has an onsite restaurant that offers decent food at a fair price. They offer a wide selection of food making it easy to find something for everyone. They also have a good selection of beverages, providing something cold, perfect for relaxing on the beach.
Have a good and healthy season.
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